A local government authority will be conducting essential maintenance on its digital infrastructure from August 8 to 11, 2024, resulting in a temporary shutdown of various online services.

Impacted Services:

– Web connectivity

– Electronic correspondence

– Public-facing websites

– Secure remote access

– Digital payment platforms

– All other internet-reliant services

Purpose of Maintenance:

The upgrade aims to enhance the electrical infrastructure, necessitating a power outage at the data centre. To safeguard equipment, the authority will also proactively shut down its internal networks and servers.

Service Restoration:

Some services may be reinstated earlier, contingent upon progress. Any changes to the maintenance schedule will be communicated promptly.

Recent Technical Issue:

This maintenance follows a recent technical glitch that briefly affected IT services, including digital payment systems. The issue was caused by an internet connectivity problem and a software update.